Privacy Policy

Last Updated: June 30, 2025

Your privacy is paramount to FinYatri. This Privacy Policy explains how FinYatri ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, https://www.google.com/search?q=finyatri.com (the "Website"), and our Income Tax Return (ITR) filing services.

By using our Website and services, you agree to this Privacy Policy. If you don't agree, please don't use our services.

1. Information We Collect

We collect information to provide and improve our ITR filing services. This includes:

1.1 Personal Information You Provide Directly

This is information you give us when you register, use our services, or communicate with us. It may include:

  • Contact Information: Name, email, phone, mailing address.
  • Identity Information: PAN, Aadhaar, date of birth, father's name.
  • Financial & Tax-Related Information: Income details (salary, business, capital gains), bank account numbers, IFSC codes, investment details, deduction claims, previous tax filing data, Form 16, Form 26AS, and other ITR documents.
  • Account Credentials: Encrypted usernames and passwords.
  • Communications: Information from your interactions with customer support or feedback.

1.2 Information We Collect Automatically

When you visit our Website, we automatically collect certain data about your device and usage:

  • Log Data: Your IP address, browser type, operating system, referral URLs, pages viewed, and visit times.
  • Device Information: Hardware model, OS version, unique device identifiers, and mobile network info.
  • Cookies & Tracking Technologies: We use cookies to enhance your experience, analyze Website usage, and for marketing. You can manage cookie preferences in your browser.

1.3 Information from Third Parties (with your consent)

With your explicit consent, we may access information from the Income Tax Department of India (ITD) or other authorized third parties. This includes pre-filled ITR data, tax credit statements, or other relevant tax information to improve filing accuracy and speed. You grant us an irrevocable right to access these services on your behalf with the ITD.

2. How We Use Your Information

We use the collected information for these purposes:

  • Service Delivery & Improvement: To process your ITR, calculate tax/refunds, submit your return to the ITD, and provide tax guidance. We also use it to enhance our Website and services.
  • Account Management: To create and manage your account, verify identity, and provide customer support.
  • Communication: To send you updates on your ITR, service changes, security alerts, and promotional offers (if opted-in). This includes emails and SMS.
  • Personalization: To tailor services and content to your needs.
  • Analytics & Research: To analyze usage trends, monitor service effectiveness, and develop new features.
  • Legal & Compliance: To meet legal obligations, enforce our Terms and Conditions, prevent fraud, and respond to government requests.
  • Service Quality Enhancement: Using imported tax information and ITD data to improve service quality and speed.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in these limited circumstances:

  • With the Income Tax Department: We share your tax return information with the ITD to process and file your ITR as per your instructions.
  • With Service Providers: We share information with trusted third-party service providers who help us operate our Website or provide services (e.g., payment processors, cloud hosting). These providers are contractually bound to protect your information and use it only for our specified purposes.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., court order).
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you via email or a prominent Website notice of any such change.
  • With Your Consent: We may share your information with third parties when we have your explicit consent.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for secure data transmission.
  • Access Controls: Restricting access to sensitive information to authorized personnel under strict confidentiality.
  • Regular Security Audits: Conducting periodic assessments and penetration testing.
  • Firewalls & Intrusion Detection: Employing industry-standard systems to protect our networks.

While we strive for maximum security, no internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Links to Other Websites

Our Website may contain links to third-party websites not operated by us. This Privacy Policy doesn't cover those sites. We encourage you to review their privacy policies. We have no control over, and assume no responsibility for, their content or practices.

6. Children's Privacy

FinYatri's services are not for individuals under 18. We do not knowingly collect personal information from children under 18. If we learn we've collected such data, we will delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Please review this policy regularly.

8. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at: support@finyatri.com